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Frequently Asked Questions

Yes, Roto-Rooter is highly skilled at unclogging all types of drains, including toilets and toilet stack drains.

Replacing the flapper valve will usually prevent a toilet from running.

There are many reasons why a toilet can leak as well as a few different ways they leak. The most common type of toilet leak is “a running toilet,” which is when water leaks from the tank’s flush valve into the bowl. The cause is usually associated with the flapper valve, a pliable rubber valve that is connected by chain to the flush handle. Over time, the soft rubber of the flapper valve will become firm and it might even warp. This prevents the flapper from making a good seal against the flush valve seat, allowing water to leak into the bowl. It’s usually a simple fix to replace the flapper valve if you buy a matching replacement. Simply turn off the water supply beneath the toilet. Next, remove the old flapper from the connection pins on the flush valve then disconnect it from the flush handle chain. Put the new one on in its place, making the same connections at the flush valve and chain. Turn on the water supply valve and do a test flush or two.

If your toilet is leaking at its base, you may have a bad wax ring seal. You may also have a partially clogged toilet drain stack that is allowing water to collect beneath the toilet. A professional cleaning may be required to rid the drain stack of a clog. Since the toilet must be pulled up to do a professional cleaning, the wax ring will need to be replaced anyway.

Costs vary, depending on many factors, including the condition of the toilet flange the toilet will be mounted to, the cost of the new toilet, local plumbing codes, and whether a new water supply line is needed.

The most common toilet repair is unclogging a toilet that is backing up or will not flush. Toilet clogs are common, and the causes include overloading the toilet with too much waste and toilet paper or flushing items that should not go down a toilet.

No, you don’t need a plumber to install a new toilet if you’re handy, have the proper tools, and are confident in your abilities. However, not everyone can do it or wants to do it. When you hire a professional plumber to install a toilet, you can be confident he’ll do the job right. Furthermore, professionals like Roto-Rooter guarantee their work, so if there’s a problem, we’ll stand behind our work.

Yes, but there are a few things to consider first. When choosing a more efficient toilet, check online reviews to be sure you’re getting a reliable brand and model. Also, consider the age of your home’s drainage system and underground sewer line. Older sewer and drain pipes made of cast iron and clay (before the late 1970s in most cases) may have internal scaling or structural damage that do not move waste as efficiently without plenty of water in the flush (1.6 gallons or more). If your home has modern PVC sewer and drain pipes, a 1.25 gallon-per-flush Ultra High Efficiency Toilet should work very well.

Yes, new toilets are better-engineered than older toilets, so they are able to provide a powerful flush using less water. However, all modern toilets are not the same. Check online reviews to get a model that has proven itself.

If you’re talking about powerful Flushometer-style toilets like those found in most public restrooms, the answer is yes and no. You could install the toilet in your home easily enough but you aren’t likely to get that same powerful flush from it. That’s because most residential water supply pipes are smaller in diameter than commercial water supply pipes so residential water pipes cannot carry as much water to the toilet. And since commercial toilets are designed to work with those larger water lines, you will likely be disappointed in the toilet’s performance if you install one in your home. A good alternative commercial toilet with air-assisted flushing can be installed in your home but they tend to be very loud in a residential environment.

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